Thursday, March 31, 2011

Portion of TripAdvisor Member Email List Hacked, Stolen

Travel site TripAdvisor on Thursday said that a portion of its member
e-mail list had been stolen, though member passwords were not
compromised.

"We've confirmed the source of the vulnerability and shut it down,"
Steve Kaufer, co-founder and CEO of TripAdvisor, said in an e-mail to
users. "We're taking this incident very seriously and are actively
pursuing the matter with law enforcement."

Kaufer said only a "portion" of its e-mail addresses were taken, and
most users will not be affected. "You may receive some unsolicited
emails (spam) as a result of this incident," he wrote.

Kaufer said he is reaching out to users because "we think it's the
right thing to do." He said that the site does not collect credit card
or financial information, or sell or rent its member list.

"We will continue to take all appropriate measures to keep your
personal information secure at TripAdvisor," he wrote. "I sincerely
apologize for this incident and appreciate your membership in our
travel community."

The news comes the same day that potential TripAdvisor rival Gogobot
announced plans to integrate with Expedia, Kayak, Hotels.com, Orbitz,
and Priceline so that users can directly book flights and hotels on
the site.

In September, TripAdvisor launched SniqueAway.com, a site that
combines the company's highly-reviewed hotels with special deals on
those properties.

No comments:

Post a Comment