Tuesday, June 7, 2011

Michaels Breach: Who's Liable?

A Chicago consumer affected by the Michaels card breach has filed a
federal lawsuit against the crafts retailer, claiming it should have
better protected customers' cards from breach and compromise.

Brandi F. Ramundo had more than $1,300 withdrawn from her checking
account, after reportedly making a debit purchase worth less than $20 at
Michaels. Her five-count suit seeks class-action status, a jury trial,
compensatory damages, and consequential and statutory damages. It also
includes an order for Michaels to pay for card-fraud monitoring services
for consumers hit by the scam, as well as compensation and punitive
damages for costs associated with the suit.

Ramundo's suit raises questions about liability after a card breach fraud.
What role should merchants play, when it comes to ensuring transactional
security, and how should financial institutions, as card-issuers, fall
into the fray?

Attorney Randy Sabett, partner and co-chair of the Internet and Data
Protection practice at law firm SNR Denton LLP, says the liability lines
are often blurred and hard to define after a breach. Despite that card
fraud usually occurs outside banking institutions' control, banks and
credit unions, as the card issuers, usually absorb losses and expenses
associated with breach recovery.

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