Wednesday, January 26, 2011

Vodafone sacks staff over data breach

Vodafone has sacked several employees over the privacy leak that
exposed up to four million customer records.

The telco fell into hot water following allegations that criminals had
been sold access to its sensitive customer database and planned to use
the information, which included voice and SMS logs, to blackmail
customers.

Vodafone subsequently started an investigation, which is still
underway. As a result of its findings up to this point, Vodafone has
terminated the employment of several staff members and referred their
actions on to the New South Wales Police Service.

ZDNet Australia contacted Vodafone to confirm how many staff members
had been terminated and where they worked, but the telco refused to
provide specific details as they were part of the ongoing
investigation.

Vodafone also said it was improving its security.

"We take data security and the storage of our customers information
extremely seriously," VHA CEO Nigel Dews said in a statement.

"Some of the initiatives we had already planned for this year are
being brought forward and we will also be conducting an additional
independent security review."

Following the Vodafone breach on Monday, Optus said it would also
conduct a review of its security policies.

Law firm Piper Alderman said this week it is investigating whether or
not to include the breach of customer details in its class action
against the telco. According to The Australian Financial Review this
week, 15,000 people had signed onto the action, up from 9000 just over
a week ago.

Vodafone contacted customers earlier this week via email, assuring
them that their details were not available publicly on the internet.

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