We have been informed by Epsilon, a service provider that sends emails on our behalf to our customers, that files containing your first and last name and email address were accessed by an unauthorized entry into their computer system. MoneyGram was one of a number of companies impacted by this incident. According to Epsilon, the personal information that was compromised does not include any customer financial information.
As a result of this incident, you may receive spam email messages, emails that contain links containing computer viruses or other types of computer malware, or emails attempting to solicit personal or financial information. You should be extremely cautious before opening links or attachments from unknown third parties or providing sensitive information in response to any email. If you receive an email that appears to be from MoneyGram asking for personal information, delete it or forward it to TransactionSecurity@moneygram.com. It did not come from MoneyGram.
*Please remember that MoneyGram will never request information such as your personal ID, password, social security number, PIN or account number via email. For your safety, never share this or similar information in response to an email request at any time.*
If you have questions regarding this incident, contact us at 800-926-9400. We regret any inconvenience this may cause you.
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This email was delivered to you from MoneyGram Payment Systems, Inc. This
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Allow up to 10 business days for your request to be processed. Unsubscribing
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MoneyGram. We will never send you an email requesting personal
information. View the MoneyGram Privacy Statement. [link]
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