Wednesday, April 20, 2011

An important message from Ameriprise Financial

We were recently notified by Epsilon, an industry-leading provider of
email marketing services, that an unauthorized individual accessed files
that included some of our client and consumer information. Epsilon sends
marketing and service emails on our behalf but does not have access to
sensitive client data such as social security numbers. They have assured
us that only names and email addresses were obtained. We take your
privacy very seriously and want you to be aware of this.

You are receiving this because you have in the past received a
communication from Ameriprise. If you receive an email that appears to
be from Ameriprise asking for personal or financial information, do not
respond. Instead, please immediately forward the email to us at:
anti.fraud@ampf.com .

Consider these tips to help protect your personal information online:
*Don't email personal or financial information.* Regular email is not
a secure method of transmitting personal information. Some companies,
including Ameriprise Financial, offer a secure email service that you
can use when you need to exchange sensitive information.

*Don't reply to or click on links in email or pop-up messages that ask
for personal information.* Legitimate companies will not attempt to
collect personal information outside of a secure website. If you are
concerned about your account, contact the organization mentioned in the
email or pop-up.

*Use anti-virus and anti-spyware software and a firewall.* Some
phishing emails contain software, such as spyware, that harm your
computer or track your activities on the Internet. Anti-virus software
and a firewall can protect you from inadvertently accepting such
unwanted files.

*Use caution when opening attachments or downloading files from
email.* These files can contain viruses or other software that can
weaken your computer's security.

The security of your information is very important to us. If you have
questions or concerns, visit our Privacy and Security Center on

No comments:

Post a Comment