Wednesday, April 20, 2011

Important information from Red Roof

Dear Guest,

We have been informed by one of our email service providers, Epsilon,
that your email address was exposed by an unauthorized entry into that
provider's computer system. We use our email service providers to help
us manage the large number of email communications with our guests. Our
email service providers send emails on our behalf to guests who have
chosen to receive email communications from us.

How will this affect you? First, we want to assure you that your name
and email address were the only information that was compromised. As a
result of this incident, it is possible that you may receive spam email
messages, emails that contain links containing computer viruses or other
types of computer malware, or emails that seek to deceive you into
providing personal or credit card information. As a result, you should
be extremely cautious before opening links or attachments from unknown
third parties or providing a credit card number or other sensitive
information in response to any email. Also know that Red Roof will not
send you e-mails asking for your credit card number, social security
number or other personally identifiable information. So if you are ever
asked for this information, you can be confident it is not from Red Roof.

We appreciate your business and loyalty to Red Roof and take your
privacy very seriously. We will continue to work diligently to protect
your personal information.

If you have any questions regarding this incident, please contact us at
877.733.7663 between the hours of 9am and 5pm Eastern.

Sincerely,

Brenda Eddy Manager, Loyalty Marketing
Red Roof Inns, Inc.

No comments:

Post a Comment