Epsilon/BestBuy

Dear Valued Best Buy Customer,

On March 31, we were informed by Epsilon, a company we use to send emails
to our customers, that files containing the email addresses of some Best
Buy customers were accessed without authorization.

We have been assured by Epsilon that the only information that may have
been obtained was your email address and that the accessed files did not
include any other information. A rigorous assessment by Epsilon determined
that no other information is at risk. We are actively investigating to
confirm this.

For your security, however, we wanted to call this matter to your
attention. We ask that you remain alert to any unusual or suspicious
emails. As our experts at Geek Squad would tell you, be very cautious when
opening links or attachments from unknown senders.

In keeping with best industry security practices, Best Buy will never ask
you to provide or confirm any information, including credit card numbers,
unless you are on our secure e-commerce site, www.bestbuy.com. If you
receive an email asking for personal information, delete it. It did not
come from Best Buy.

Our service provider has reported this incident to the appropriate
authorities.

We regret this has taken place and for any inconvenience this may have
caused you. We take your privacy very seriously, and we will continue to
work diligently to protect your personal information. For more information
on keeping your data safe, please visit:
http://www.geeksquad.com/do-it-yourself/tech-tip/six-steps-to-keeping-your-data-safe.aspx.

Sincerely,

Barry Judge
Executive Vice President & Chief Marketing Officer
Best Buy