Wednesday, April 20, 2011

Letter from Dell

Dell's global email service provider, Epsilon, recently informed us that
their email system was exposed to unauthorised entry. As a result, your
email address, and your first name and last name may have been accessed by
an unauthorised party. Epsilon took immediate action to close the
vulnerability and notify US law enforcement officials.

Whilst no credit card, banking or other personally identifiable
information was involved, we felt it was important to let you know that
your email address may have been accessed. While we hope that you will not
be affected, we recommend that you be alert to suspicious emails
requesting your personal information.

To help protect your personal information online we recommend that you do
not provide any sensitive information through email, or open emails from
senders you do not know. Dell will never ask for your financial
information through email.

Dell takes its commitment to protecting customer data very seriously and
has notified the Australian Privacy Commissioner and ACMA (Australian
Communications and Media Authority). Dell continues to work closely with
regulatory bodies and manage customer concerns.

We sincerely regret that this incident has taken place and we will
continue to work with Epsilon to ensure that all appropriate measures are
taken to protect your personal information.

No comments:

Post a Comment