Wednesday, April 20, 2011

Important Announcement For BJ's Visa(R) Customers

Dear Customer,

Re: Important information regarding a breach to the privacy of your email address.

Barclays Bank of Delaware is the bank behind your credit card referenced above. We have been informed by Epsilon, a marketing vendor we use to send emails to customers, that someone outside their company gained unauthorized access to files in their systems that included your email address. This has affected many of our credit cards under our various co-brands, including the brand on your card.

Epsilon has assured us that the only information that was obtained was your name and email address. Please be assured your account and any other confidential or personally identifiable information were not at risk.

It is possible you may receive spam email messages as a result which could potentially ask you for additional information about your account. Please note, Barclays will never ask you in an email to verify sensitive information such as your full account number, Username, Password or Social Security Number. Therefore, any email which does so should be treated suspiciously, even if it looks like it comes from Barclays. As a reminder, we urge you to be cautious when opening links or attachments from unknown third parties.

Barclays is one of many companies affected and so you may receive similar notifications from other companies.

Please visit the "Privacy and Security" section at our website www.BarclaycardUS.com for more information on protecting your personal information.

We sincerely regret this has taken place and for any inconvenience this may have caused you. Barclays is committed to protecting customers against the misuse of their personal information and we take security issues very seriously. We vigorously monitor the security of our systems and require all third party vendors to adhere to strict security and privacy policies and procedures.

Please know that a full investigation of this matter is under way by Epsilon and we will continue to work diligently to protect your personal information.

If you have any questions or need further assistance, please call our customer care center at the phone number on the back of your credit card.

Sincerely,

Larry Drexler
Chief Privacy Officer
Barclays Bank of Delaware

Karen Smithson
Information Security Officer
Barclays Bank of Delaware

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