Wednesday, April 20, 2011

Important Notice from Express

We were recently notified by Epsilon, a business partner used to send emails for the Express Credit Card, that an unauthorized party from outside of their company had accessed files that included the names and e-mail addresses of current and former Express credit card holders. We are still investigating this incident with Epsilon and World Financial Network National Bank. They have assured us that no financial or account information was accessed and the data security breach was limited to only names and e-mail addresses.

Because we take privacy and security seriously, we felt it important to notify our customers as quickly as possible to remind them that Express and World Financial Network National Bank (WFNNB) will never request personal information or account login information via email.

If you receive an email that appears to be from Express or World Financial Network National Bank asking for personal or financial information, do not respond to that email. Instead, please call the customer service center at the phone number listed on the back of your credit card. As always, you should be cautious of any e-mail message requesting personal information and should not open attachments or click on links from an e-mail unless you know it is from a trusted source.

We apologize for any inconvenience this may cause, and we will keep you informed of any updates as necessary.

Sincerely,

Express

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